Loyalty programme

Miles. One Mile is one cent.

You earn Miles on everything you buy, 5% from your first order and up to 8% at the top tier. They are worth exactly one cent each, they never expire, and there is nothing on this site you are not allowed to spend them on.
TierHow you reach itMiles backWhat else
TravellerEveryone, from your first order5%Standard support
SilverAfter $150 of purchases6%Priority support, early access to new destinations
GoldAfter $5007%Free Orbislo Number, which is $3.89 a month on its own, priority support under 30 seconds
PlatinumAfter $1,5008%Dedicated support, lounge passes, first access to Lifeline Sky

Spend is counted across a rolling 12 months, and a tier is held for 12 months from the day you last qualified.

No expiry, and no second exchange rate

Most loyalty currencies in this category quietly expire, which turns a reward into a deadline. Miles do not expire, and neither does the data you spend them on. Tier status is held for 12 months from the last purchase rather than reset every calendar year, because travel is not evenly distributed and neither should your status be.

There is also only one exchange rate. A Mile is worth $0.89 when you earn it and $0.89 when you spend it, and that is written into the terms rather than the marketing. Programmes that issue at a flattering rate and redeem at an unflattering one make their money in the gap between the two. We would rather not have a gap.

Where we sit against the others

The category has converged on 5% and it differentiates nobody. Airalo starts at 5%, Holafly starts at 5% and tops out at 7%, and Nomad pays 25 points for every $5 then redeems 100 points at a dollar, which is 5% with extra arithmetic. We match it. We do not beat it, and we are not going to pretend otherwise.

Airalo reaches 10% at its top tier, after $200 of cumulative spend. We stop at 8%. Airline and hotel programmes can afford to be generous because they give away seats and rooms that would have gone out empty anyway. We have no empty inventory: every gigabyte we hand back costs real wholesale money, so a headline rate we cannot fund would come straight out of the price, and the price is the part you actually buy.

What you can do with Miles, and what the others block

What you want to doWith MilesElsewhere
Spend Miles on a renewal or a top upYesAiralo blocks redemption on plan renewals
Spend Miles on a subscriptionYesHolafly excludes subscriptions and Business products from HolaCoins
Use Miles and a promo code in the same orderYesHolafly does not let HolaCoins stack with a promo code
Pay the whole order in Miles, with no cardYes, there is no minimumUbigi requires at least $1.89 of real money on every redemption
Keep the Miles you have not spentYes, they never expireNomad points expire 6 months after you earn them
Give Miles to another travellerYes, free, up to 25,000 Miles every 30 daysNo major rival lets you transfer at all
Earn on an order you got a discount onYes, on what you actually paidVaries, and is usually not written down anywhere

Competitor restrictions read off their own published terms on 28 August 2026, and rechecked whenever the price index is rebuilt.

Orbislo Pass, a subscription that gates a discount

Orbislo Pass is $4.89 a month. It includes 1 GB that comes back every 30 days, it takes 15% off every country pack, regional pack and unlimited pass for as long as it is live, and it earns at the Silver rate of 6% from the first day whatever you have spent so far.

Here is the honest arithmetic. The included gigabyte is worth $5.89 at our own wallet price, which is -$0.11 short of the fee, so the data on its own does not quite pay for the Pass. -$5.11 of anything else in the same month does. And the discount stops the day you cancel, which is the whole mechanism, so it belongs on this page rather than buried in a terms document.

The three subscriptions

PlanA monthWhat you getMiles rate
Orbislo Pass$4.891 GB every 30 days, 15% off every pack and pass6%
Orbislo One$20.8910 GB a month that rolls over, an Orbislo Number, 15% off every pack and pass7%
Orbislo One Pro$50.8950 GB a month, pooling for eight, lounge passes, 20% off8%

A subscription enters the ladder at a named tier from day one. Spending your way there earns exactly the same rate.

Questions people ask about Miles

Do Miles expire?
No. Not after twelve months of inactivity, not when a tier lapses, not ever. Expiring points are a way of booking revenue on a promise the customer never gets to keep, and we would rather not have that on the balance sheet or in the relationship.
What is a Mile actually worth?
One cent, and nothing about that moves. It is not a floating rate we adjust quietly, there is no separate redemption chart where a Mile is worth less than it was when you earned it, and there is nothing on the site excluded from redemption. A thousand Miles is ten dollars off anything we sell.
Can I lose a tier I have reached?
Tiers are reviewed on trailing spend, so yes, a tier can lapse if you stop travelling for long enough. The Miles you already hold do not: they stay at one cent each whatever tier you are in, and a lapsed tier only changes the rate at which you earn new ones.